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July 18, 2007 LISTENING LEADER LAZER LESSONS THE POWER OF RESPONDING Jennifer Walchok sent the following application to us this week that shows the power of responding in the SIER listening process. I was faced with a situation this week, which required me to really use SIER. I was in a second interview for a paralegal position that I really wanted and the hiring attorney began to read to me my results from a personality test constructed by a career psychologist. He began first to read bad qualities, such as I might be too controlling and I would not make a good assistant and so on. He awaited a reaction from me. I took advantage of the Golden pause and waited as he began to speak again. I began to practice sensing, interpreting and evaluating where he was going with what he was saying. I responded to him, by asking “aren’t those qualities that would make a great litigation paralegal?” He seemed to be impressed and then read to me some more things I took as negative, but since I am progressing in my listening and communication skills I paused and did not interrupt to defend myself. I was certainly glad that I didn’t because he then told me he read all of those to me in order to see how I would react and offered me the job. I really found it to be interesting because so many of the leaders you have in your book continue to speak about how really listening and being focused on what the person is saying instead of jumping in with reactions will bring success. I didn’t react and I waited for an opportunity to speak and really took my time to evaluate what was being said and he took that as a great reaction, when all I really did was listen. After being offered the job he told me all of the positives and also told me he saw me as someone with the potential to move into an executive role running the firm if I was willing to put in the work over time. It was amazing! All I did was listen to this very intelligent and successful man tell me what he saw for me. The old me could have totally ruined this interview because I would have interrupted and I would have not listened to the purpose for what he was saying and I would have been focused on the negatives and defending myself before he had an opportunity to tell me the positive. LISTENING LEADER LAZER LESSON: Jennifer shows us that consciously using SIER in life's situations creates Success In Each Relationship. SEND US YOUR LISTENING STORIES: One of the best ways to learn is through stories. We are seeking stories that illustrate both positive and negative listening situations. Send your stories to Rick Bommelje - RKB@ListeningLeaders.com REGISTER FOR THE NEXT PUBLIC LISTENING LEADERS WORKSHOP – September 19, 2007, 9:00 AM - 4:30 PM in Winter Park, Florida. For details, go to www.ListeningLeaders.com BECOME CERTIFIED TO TEACH LISTENING LEADERSHIP IN YOUR ORGANIZATION. You will become fully equipped to deliver a unique and proven Workshop that provides practical and measurable results. For certification details, go to www.ListeningLeaders.com LISTENING LEADERS: THE TEN GOLDEN RULES TO LISTEN, LEAD & SUCCEED By Dr. Lyman K. Steil & Dr. Richard K. Bommelje Publisher: Beaver’s Pond Press (ISBN 1-59298-073-2) A pioneering book that directly connects listening with leadership.Based on more than 50 collective years of work with listening leaders throughout the world, Dr. Steil and Dr. Bommelje have created 10 practical, proven, and priceless rules to enhance everyone's listening and leadership success. Although outstanding leaders are outstanding listeners, most leaders have neglected the development of their listening attitudes, skills and knowledge. “This is the most significant book ever written on listening and leadership and will profit leaders at all levels in all types of organizations and enterprises.” Dr. Ralph Nichols, Father of the Field of Listening ORDER YOUR COPY at www.ListeningLeaders.com or www.amazon.com Listening Leaders is a weekly e-mail newsletter for people who understand the value of Listening Leadership in their life. It is brought to you by the INTERNATIONAL LISTENING LEADERSHIP INSTITUTE We welcome your comments, suggestions and questions. Please e-mail: ClientServices@ListeningLeaders.com. Also, please visit our website: www.ListeningLeaders.com Join our Golden Circle of Listening Leaders who are spreading Listening Leadership attitude, skills and knowledge worldwide! Forward your copy to anyone you believe will benefit from reading The Listening Leaders! COPYRIGHT AND REPRINTS Reprint permission is granted when the following credit appears: "© International Listening Leadership Institute. Reprinted with permission from ‘“The Listening Leaders Newsletter,' a weekly Internet newsletter”. For your own personal subscription, go to www.ListeningLeaders.com" PRIVACY STATEMENT Your e-mail address is absolutely confidential. We will NEVER give, sell or share your address with anyone. Subscribe Cancel Update Dr. Lyman K. (Manny) Steil 25 Robb Farm Road St. Paul, MN 55127 651-483-3597 LKS@ListeningLeaders.com Dr. Richard K. (Rick) Bommelje 8530 Amber Oak Dr Orlando, FL 32817 407-679-7280 RKB@ListeningLeaders.com © 2007 by International Listening Leadership Institute. All rights reserved

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