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June 27, 2007 LISTENING LEADER LAZER LESSONS WISDOM’S WAYS – 5 THINGS TO SEEK Frances Hesselbein is the Chairman of the Board of Governors of the Leader to Leader Institute and is the former Executive Director of the Girl Scouts. She has 17 honorary degrees and received the Presidential Medal of Freedom in 1998. Dr. Peter Drucker, the father of Modern Management, called her the finest executive he’s ever known. In an interview for the “Listening Leaders2007” book, Frances was asked - who has served you as a listening leader role model over the course of your lifetime? Her response: The person who has had the greatest impact upon my life and upon my career was my grandmother. From my first consciousness of relationships with other people she has been my listening role model. She listened very carefully. Even when I was a little child at age 5 or 6, she looked into my eyes and she listened as though this was the most important thing that she could be doing at that moment and she didn’t cut me off. I finished my little story, whatever it was. She taught me how to listen through her own behavior. She listened and so I learned to listen because I wanted to be like her and that kind of thoughtfulness and appreciation was a very important lesson learned very early. All through my life I often go back and think about something she has said … when she was a little girl, her family had a lumber mill in the mountains of western Pennsylvania. There was a little one room schoolhouse in her town and she went to this little schoolhouse that her father and grandfather and all or her ancestors had attended. There was a permanent statement on the blackboard that she made me memorize: “If wisdom’s ways you will wisely seek these five things: observe with care of whom you speak, to whom you speak, how, when, and where”. Frances stated, “I memorized that statement and as I look back at my life, the only time I’ve ever gotten into trouble was when I forgot that. LISTENING LEADER LAZER LESSON: Take 100% Responsibility and listen to your relatives. The return can be invaluable. SEND US YOUR LISTENING STORIES: One of the best ways to learn is through stories. We are seeking stories that illustrate both positive and negative listening situations. Send your stories to Rick Bommelje - RKB@ListeningLeaders.com REGISTER FOR THE NEXT PUBLIC LISTENING LEADERS WORKSHOP – September 19, 2007, 9:00 AM - 4:30 PM in Winter Park, Florida. For details, go to www.ListeningLeaders.com BECOME CERTIFIED TO TEACH LISTENING LEADERSHIP IN YOUR ORGANIZATION. You will become fully equipped to deliver a unique and proven Workshop that provides practical and measurable results. For certification details, go to www.ListeningLeaders.com LISTENING LEADERS: THE TEN GOLDEN RULES TO LISTEN, LEAD & SUCCEED By Dr. Lyman K. Steil & Dr. Richard K. Bommelje Publisher: Beaver’s Pond Press (ISBN 1-59298-073-2) A pioneering book that directly connects listening with leadership.Based on more than 50 collective years of work with listening leaders throughout the world, Dr. Steil and Dr. Bommelje have created 10 practical, proven, and priceless rules to enhance everyone's listening and leadership success. Although outstanding leaders are outstanding listeners, most leaders have neglected the development of their listening attitudes, skills and knowledge. “This is the most significant book ever written on listening and leadership and will profit leaders at all levels in all types of organizations and enterprises.” Dr. Ralph Nichols, Father of the Field of Listening ORDER YOUR COPY at www.ListeningLeaders.com or www.amazon.com Listening Leaders is a weekly e-mail newsletter for people who understand the value of Listening Leadership in their life. It is brought to you by the INTERNATIONAL LISTENING LEADERSHIP INSTITUTE We welcome your comments, suggestions and questions. Please e-mail: ClientServices@ListeningLeaders.com. Also, please visit our website: www.ListeningLeaders.com Join our Golden Circle of Listening Leaders who are spreading Listening Leadership attitude, skills and knowledge worldwide! Forward your copy to anyone you believe will benefit from reading The Listening Leaders! COPYRIGHT AND REPRINTS Reprint permission is granted when the following credit appears: "© International Listening Leadership Institute. Reprinted with permission from ‘“The Listening Leaders Newsletter,' a weekly Internet newsletter”. For your own personal subscription, go to www.ListeningLeaders.com" PRIVACY STATEMENT Your e-mail address is absolutely confidential. We will NEVER give, sell or share your address with anyone. Subscribe Cancel Update Dr. Lyman K. (Manny) Steil 25 Robb Farm Road St. Paul, MN 55127 651-483-3597 LKS@ListeningLeaders.com Dr. Richard K. (Rick) Bommelje 8530 Amber Oak Dr Orlando, FL 32817 407-679-7280 RKB@ListeningLeaders.com © 2007 by International Listening Leadership Institute. All rights reserved

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