[ListeningLeaders]

July 25, 2007 LISTENING LEADER LAZER LESSONS I REPORT TO HER BLACKBERRY C. Rodriguez sent the following situation to us. As Director of Human Resources, I report directly to the President of our firm. Actually, I report to her Blackberry. Due to her limited schedule, we see her for only nine hours a week. When she is in the office, she is bombarded with questions that need detailed input from the four employees that directly report to her. During one of our monthly meetings, she complained that people were always sticking their head in her office door to ask questions. She considers those to be interruptions. She stated that she only wants to be contacted by email. I feel like I am unimportant and a nuisance for asking a question. There are many things that I simply need her input on. I became angry and vented to my husband about the situation. My job performance is declining and I am quickly losing interest in my job. If she would only listen! LISTENING LEADER LAZER LESSON: One of the greatest costs of not listening is loss of talented people. FROM LAST WEEK’S LISTENING STORY: Subscriber Heidemarie Nyhuis commented on last week’s story - I just finished reading Jennifer Walchok’s “The Power of Responding” piece about using the SIER method of listening. What a wonderful example of using this method on a daily basis. I have to admit even though I consider myself a very good listener, I may not have responded quite as appropriately as she did during the interview. Having these updates from you allows me to reaffirm the importance of listening in my daily life as well as such important events as an interview process. My thanks to you as well as the young lady that described her experience. Have a wonderful day. Thank you,Heidemarie. One of the best ways to learn is through stories. We are seeking illustrations of both positive and negative listening situations. Send your stories to Rick Bommelje - RKB@ListeningLeaders.com REGISTER FOR THE NEXT PUBLIC LISTENING LEADERS WORKSHOP – September 19, 2007, 9:00 AM - 4:30 PM in Winter Park, Florida. For details, go to www.ListeningLeaders.com BECOME CERTIFIED TO TEACH LISTENING LEADERSHIP IN YOUR ORGANIZATION. You will become fully equipped to deliver a unique and proven Workshop that provides practical and measurable results. For certification details, go to www.ListeningLeaders.com LISTENING LEADERS: THE TEN GOLDEN RULES TO LISTEN, LEAD & SUCCEED By Dr. Lyman K. Steil & Dr. Richard K. Bommelje Publisher: Beaver’s Pond Press (ISBN 1-59298-073-2) A pioneering book that directly connects listening with leadership.Based on more than 50 collective years of work with listening leaders throughout the world, Dr. Steil and Dr. Bommelje have created 10 practical, proven, and priceless rules to enhance everyone's listening and leadership success. Although outstanding leaders are outstanding listeners, most leaders have neglected the development of their listening attitudes, skills and knowledge. “This is the most significant book ever written on listening and leadership and will profit leaders at all levels in all types of organizations and enterprises.” Dr. Ralph Nichols, Father of the Field of Listening ORDER YOUR COPY at www.ListeningLeaders.com or www.amazon.com Listening Leaders is a weekly e-mail newsletter for people who understand the value of Listening Leadership in their life. It is brought to you by the INTERNATIONAL LISTENING LEADERSHIP INSTITUTE We welcome your comments, suggestions and questions. Please e-mail: ClientServices@ListeningLeaders.com. Also, please visit our website: www.ListeningLeaders.com Join our Golden Circle of Listening Leaders who are spreading Listening Leadership attitude, skills and knowledge worldwide! Forward your copy to anyone you believe will benefit from reading The Listening Leaders! COPYRIGHT AND REPRINTS Reprint permission is granted when the following credit appears: "© International Listening Leadership Institute. Reprinted with permission from ‘“The Listening Leaders Newsletter,' a weekly Internet newsletter”. For your own personal subscription, go to www.ListeningLeaders.com" PRIVACY STATEMENT Your e-mail address is absolutely confidential. We will NEVER give, sell or share your address with anyone. Subscribe Cancel Update Dr. Lyman K. (Manny) Steil 25 Robb Farm Road St. Paul, MN 55127 651-483-3597 LKS@ListeningLeaders.com Dr. Richard K. (Rick) Bommelje 8530 Amber Oak Dr Orlando, FL 32817 407-679-7280 RKB@ListeningLeaders.com © 2007 by International Listening Leadership Institute. All rights reserved

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