[ListeningLeaders]

AUGUST 15, 2007 LISTENING LEADER LAZER LESSONS IM: Listening Tool or Major Distraction? Instant messaging is making a quick entry into the workplace. According to a recent “Wall Street Journal” article, it is estimated that 1/3 of employees in the U.S. are using it and in five years, instant messaging, will be the "de facto tool for voice, video and text chat" for 95% of employees in big companies. Unlike email, instant messaging offers "presence" -- a snapshot of which colleagues are available at a given moment, world-wide. But what will this do to the listening process? Will it become another major distraction? Or will people learn how to control it and use it to their benefit? Andrew Fano, global director of research at Accenture Technology Labs, seeks control. Mr. Fano knows instant messaging is distracting. When he's in charge of a meeting, he sometimes bans laptops. But he also considers it indispensable, and he says that he, too, sometimes uses it during meetings. He has even used it to advise colleagues when to speak up and to suggest points for them to make. LISTENING LEADER LAZER LESSON: Like Andrew Fano, if you use IM, lead it, rather than let it lead you. FROM LAST WEEK’S LISTENING STORY: Listening Leader Reader Heidemarie Nyhuis commented on Jennifer Walchok’s “The Power of Responding”: I just finished reading the piece about using the SIER method of listening. What a wonderful example of using this method on a daily basis. I have to admit even though I consider myself a very good listener, I may not have responded quite as appropriately as she did during the interview. Having these updates from you allows me to reaffirm the importance of listening in my daily life as well as such important events as an interview process. My thanks to you as well as the young lady that described her experience. Have a wonderful day. One of the best ways to learn is through stories. We are seeking stories that illustrate both positive and negative listening situations. Send your stories to Rick Bommelje - RKB@ListeningLeaders.com REGISTER FOR THE NEXT PUBLIC LISTENING LEADERS WORKSHOP – September 19, 2007, 9:00 AM - 4:30 PM in Winter Park, Florida. For details, go to www.ListeningLeaders.com BECOME CERTIFIED TO TEACH LISTENING LEADERSHIP IN YOUR ORGANIZATION. You will become fully equipped to deliver a unique and proven Workshop that provides practical and measurable results. For certification details, go to www.ListeningLeaders.com LISTENING LEADERS: THE TEN GOLDEN RULES TO LISTEN, LEAD & SUCCEED By Dr. Lyman K. Steil & Dr. Richard K. Bommelje Publisher: Beaver’s Pond Press (ISBN 1-59298-073-2) A pioneering book that directly connects listening with leadership.Based on more than 50 collective years of work with listening leaders throughout the world, Dr. Steil and Dr. Bommelje have created 10 practical, proven, and priceless rules to enhance everyone's listening and leadership success. Although outstanding leaders are outstanding listeners, most leaders have neglected the development of their listening attitudes, skills and knowledge. “This is the most significant book ever written on listening and leadership and will profit leaders at all levels in all types of organizations and enterprises.” Dr. Ralph Nichols, Father of the Field of Listening ORDER YOUR COPY at www.ListeningLeaders.com or www.amazon.com Listening Leaders is a weekly e-mail newsletter for people who understand the value of Listening Leadership in their life. It is brought to you by the INTERNATIONAL LISTENING LEADERSHIP INSTITUTE We welcome your comments, suggestions and questions. Please e-mail: ClientServices@ListeningLeaders.com. Also, please visit our website: www.ListeningLeaders.com Join our Golden Circle of Listening Leaders who are spreading Listening Leadership attitude, skills and knowledge worldwide! Forward your copy to anyone you believe will benefit from reading The Listening Leaders! COPYRIGHT AND REPRINTS Reprint permission is granted when the following credit appears: "© International Listening Leadership Institute. Reprinted with permission from ‘“The Listening Leaders Newsletter,' a weekly Internet newsletter”. For your own personal subscription, go to www.ListeningLeaders.com" PRIVACY STATEMENT Your e-mail address is absolutely confidential. We will NEVER give, sell or share your address with anyone. Subscribe Cancel Update Dr. Lyman K. (Manny) Steil 25 Robb Farm Road St. Paul, MN 55127 651-483-3597 LKS@ListeningLeaders.com Dr. Richard K. (Rick) Bommelje 8530 Amber Oak Dr Orlando, FL 32817 407-679-7280 RKB@ListeningLeaders.com © 2007 by International Listening Leadership Institute. All rights reserved

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