Listening Leaders

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Listening Leaders Newsletter



June 18, 2008

LISTENING LEADER LAZER LESSONS

6 WAYS TO BE A GREAT LISTENER

Here are 6 basic listening tips from U.S. News & World Report columnist Michael Wade:

  1. Listen for a theme. Rather than getting distracted by trivia, listen for the main message. It may be hidden amid unrelated facts but your job is to determine what the person is trying to say.
  2. Recognize that the speaker might not know the real message. Some powerful expressions of pain or frustration may be wrapped in clichés. Listen for hesitations, anger, and fear, and watch for nonverbal signs of each.
  3. Look through a window, not a mirror. Don't assume that the person means what you would have meant under similar circumstances.
  4. Subdue your ego. Stop thinking about how wise you look, the eloquence of your reply, or whether the speaker is indirectly talking about you. Each time you do that, you've stopped listening.
  5. Really listen with your whole body. Let your body language declare, "I'm paying close attention to you." If it isn't, you can count on the person giving a condensed message in order to bring the conversation to a close.
  6. Use an old investigator's trick. If the speaker is describing an event, sit tight and don't interrupt. When you seek further details, go over the story in reverse chronological order. By reversing the order of recollection, you'll jar the person's memory and get more information.

    LISTENING LEADER LAZER LESSON: The Simple Listening Tips are the most powerful.

    DO YOU KNOW HOW OTHERS PERCEIVE HOW YOU LISTEN? Find out by taking the Listening Leadership Behavior Inventory (LLBI). The LLBI is a 360 evaluation, web-based tool that is designed to assess how you perceive your own listening behaviors and also how others perceive how you listen. Listening Leadership® is the process of guiding yourself and others to positive results through the power of listening. The first half of your 22 page, individualized and comprehensive report will present information on your scores on each of the Ten Listening Leader Golden Rules. The second half of the report will present the comparison between your scores and your observer scores. The gap analysis of the 10 Golden Rules shows the difference in perception between your scores and your observers' scores. The fee for the LLBI is $55. To purchase the inventory and receive your 7 digit registration code, please go to www.ListeningLeaders.com

    BECOME CERTIFIED TO TEACH LISTENING LEADERSHIP IN YOUR ORGANIZATION. You will become fully equipped to deliver a unique and proven Workshop that provides practical and measurable results. For certification details, go to www.ListeningLeaders.com

    LISTENING LEADERS: THE TEN GOLDEN RULES
    TO LISTEN, LEAD & SUCCEED

    By Dr. Lyman K. Steil
    & Dr. Richard K. Bommelje


    Publisher: Beaver’s Pond Press
    (ISBN 1-59298-073-2)

    A pioneering book that directly connects listening with leadership.Based on more than 50 collective years of work with listening leaders throughout the world, Dr. Steil and Dr. Bommelje have created 10 practical, proven, and priceless rules to enhance everyone's listening and leadership success. Although outstanding leaders are outstanding listeners, most leaders have neglected the development of their listening attitudes, skills and knowledge.

    “This is the most significant book ever written on listening and leadership and will profit leaders at all levels in all types of organizations and enterprises.” Dr. Ralph Nichols, Father of the Field of Listening

    ORDER YOUR COPY at www.ListeningLeaders.com or www.amazon.com

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    Dr. Lyman K. (Manny) Steil
     25 Robb Farm Road
    St. Paul, MN 55127
    651-483-3597
    LKS@ListeningLeaders.com     		Dr. Richard K. (Rick) Bommelje
    8530 Amber Oak Dr
    Orlando, FL 32817
    407-679-7280
    RKB@ListeningLeaders.com

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