Telebridge Briefing

Edition of 3/11/2005

Newsletter
Index

[TelebridgeBriefing] Customer Barry Mitsch

Profile of customer Barry Mitsch

Telebridge Newsletter
Jaci Pierce
When you call the help line and hear a lively and animated voice on the other end, you have reached Jaci Pierce. She is the writer of our parent company's newsletter, WebValence News, and a designer extraordinaire.
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We are thankful for the many wonderful customers who use Telebridge Teleconferencing. It has been gratifying to receive your comments about this newsletter, and we're glad to know it is useful to you. In this issue we continue our profiling of Telebridge customers and speak with corporate coach, Barry Mitsch.

Marty, Eddy, Meg, Barry, Jaci, George and the WV Team.

 

Barry MitschBarry Mitsch is co-founder and vice-president of The Pyramid Resource Group, Inc. PRG works with major corporations throughout the United states, providing executive coaching, coach training and team building programs. I spoke with Barry recently about coaching and Telebridge use.

Weekly meeting

Every Monday, Pyramid Resource Group has a company meeting. The staff resides in all parts of the United States yet they are all able to make it to the meeting on time without getting on a plane. Barry uses a full-time teleconferencing line. "Using the bridge is like second nature," he says. "Mostly we use a straight bridge without any features or options. Our clients are familiar with using teleconferencing and are pretty familiar with the etiquette."

Telebridge has been "a seamless and useful tool." Barry continues, "We have used the bridge for free teleclasses and paid workshops for our clients. A typical call is one hour in length with 5-10 participants and one facilitator." What excites him most about teleconferencing? "It's easy!"

Almost 10 years ago, Pyramid Resource Group president DJ Mitsch met WebValence owner Marty Crouch through Coach U. Barry's organization began using a full-time Telebridge at that time. They have their own dial-in number and set of PINs that they have access to 24-7. "We have used [other company's] bridges and sometimes they have echoes. We do not experience that on yours. [The fees are] reasonable. We pay $125 a month and have unlimited use. [We are] highly satisfied [with the service from Telebridge]."

Strong facilitator

"So, Barry, what skills are most important for a successful teleconference?", I queried. "You need to have a strong facilitator; someone who will control the call and yet allow flexibility for everyone to participate." Barry says that Telebridge has helped his company fulfill their mission. "We have associates across the country that we meet with weekly and Telebridge is our virtual conference room. Our challenge is how do we keep our contractors feeling like they are part of the company. We do it through Telebridge Teleconferencing."

You, too, can meet your company objectives with teleconferencing. Call 503-335-3442 or email me to learn more.

Meg, Telebridge Operations

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